SLS Brickell › FAQs
Know before you goSLS Brickell FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is SLS Brickell located?
SLS Brickell is listed at 1300 South Miami Avenue in Miami's Brickell district, though the property has been rebranded and now operates as Dua Miami, Autograph Collection.
Is SLS Brickell still open under that name?
The property formerly marketed as SLS Brickell has been rebranded and now operates as Dua Miami, Autograph Collection, so many third-party sites still show the old name.
What is the phone number to contact BookResorts about SLS Brickell?
You can reach BookResorts' 24/7 agents for SLS Brickell bookings at +1 (888) 605-1350.
Does SLS Brickell offer free Wi‑Fi?
Yes, complimentary Wi‑Fi is available throughout the property in guest rooms and public areas.
Does SLS Brickell have a pool?
Yes, the hotel features two outdoor rooftop pools on a terrace, with cabanas and poolside bar service available for a surcharge.
Is parking available at SLS Brickell?
Onsite valet parking is offered for a surcharge; self‑parking reservations are not required according to listings.
Are pets allowed at SLS Brickell?
Pets are not allowed at the property, but service animals are always welcome.
What dining options are or were available at SLS Brickell?
The property included on‑site venues such as Altitude Pool & Lounge and several restaurants, though some outlets and names changed with the rebrand to Dua Miami.
Is SLS Brickell smoke-free?
Yes, the property is smoke-free throughout guest rooms and public spaces.
Age policy & families
8Does SLS Brickell welcome children?
Yes, children of any age are welcome as guests, though the lead guest on a reservation must meet the property's minimum check-in age.
What is the minimum age to check in at SLS Brickell?
Under the property's current listing as Dua Miami, the minimum age for the lead guest at check-in is 21; older cached SLS listings sometimes showed 18, so confirm current requirements before booking.
Can families use the rooftop pool at SLS Brickell?
Yes, families may use the rooftop pools, and the pool deck programming has included family-friendly events in recent reports, though specific rules and hours can vary.
Are children's meals available at SLS Brickell dining venues?
Menus and meal availability vary by venue; the property is not all-inclusive and meals are charged separately, so check the restaurant menu or ask concierge for child menu options.
Do rooms at SLS Brickell accept rollaway beds for children?
Some listings show a rollaway bed fee, but policies can change with rebranding; confirm availability and any fee with reservations before arrival.
Are high chairs or cribs available at SLS Brickell?
The property has provided typical family amenities in the past, but you should request cribs or high chairs in advance through the hotel or your booking agent to confirm availability.
Can children access the spa at SLS Brickell?
The spa and its age rules depend on the treatment; the hotel has welcomed families to pool and wellness areas but ask the spa or concierge for age limits on specific services.
Do SLS Brickell's restaurants welcome children?
Yes, dining venues at the property welcome children of all ages according to property listings, though dress codes or evening hours may apply to some bars or lounges.
Check-in & hotel policies
9What are the check-in and check-out times at SLS Brickell?
Listings under the current Dua Miami name show check-in at 4:00 PM and check-out at 11:00 AM, while older SLS-era pages showed different times, so confirm the exact times when you book.
What ID and payment do I need at SLS Brickell check-in?
Guests are required to present a valid photo ID and a credit card at check-in, and the hotel asks guests to notify the property in advance of their expected arrival time.
Can I request early check-in or late check-out at SLS Brickell?
Early check-in and late check-out may be arranged for an additional fee and are subject to availability, so request them in advance through the hotel or your booking agent.
Is SLS Brickell an all‑inclusive property?
No, SLS Brickell is not all-inclusive; room rates do not include meals and drinks.
Is there contactless check-in available at SLS Brickell?
Contactless check-in and check-out were offered as options in past listings; check with the property or your booking agent to confirm current availability.
Does SLS Brickell provide luggage storage?
Yes, the hotel offers luggage storage services and a 24/7 front desk.
Is valet parking the only parking option at SLS Brickell?
Onsite valet parking is offered for a fee; self-parking reservation is not generally required per listings, but check current parking options with the hotel.
Are there accessibility features at SLS Brickell?
The property lists several accessibility features, including wheelchair-accessible paths, public restrooms, and an accessible spa and fitness center; contact the hotel to confirm needs and room features.
What should I confirm before booking SLS Brickell?
Confirm the property's current branding and policies before booking, because many sites still use the SLS Brickell name even though the hotel now operates as Dua Miami with updated check-in and age policies.
Rooms & suites overview
8What room types are available at SLS Brickell?
Room types listed include Suite, 2 Bedrooms (Lux); Room (Lux); and Studio (Lux).
What bed options are offered in the Studio (Lux) at SLS Brickell?
The Studio (Lux) is listed with 1 King Bed.
What bed options are available in the Room (Lux) at SLS Brickell?
The Room (Lux) is listed with either 1 King Bed or 2 Queen Beds.
What configurations does the Suite, 2 Bedrooms (Lux) at SLS Brickell offer?
The Suite, 2 Bedrooms (Lux) is listed with either 1 King Bed and 1 Queen Bed or 1 Double Bed and 1 Twin Bed.
Is Wi‑Fi included in SLS Brickell rooms?
Yes, complimentary Wi‑Fi is provided in guest rooms and public spaces.
Are in-room conveniences like safes and laundry available at SLS Brickell?
The hotel offers in-room conveniences and services such as laundry/dry cleaning and front-desk safes; contact the hotel for details on any charges.
Can I get an accessible room at SLS Brickell?
Accessible rooms and features are part of the property's offerings; request accessibility features when booking to ensure the room meets your needs.
Does SLS Brickell allow rollaway beds in rooms?
Rollaway beds have been available for a fee in past listings, but you should confirm availability and any current charge with the hotel before arrival.
Room by room
26Suite, 2 Bedrooms (Lux)
How are the beds arranged in the Two-Bedroom (Lux) Suite at SLS Brickell, and who does it sleep?
The suite sleeps up to 5 guests . Bedding comes as 1 King Bed and 1 Queen Bed or as 1 Double Bed and 1 Twin Bed . There is also a twin-size sofa bed. A rollaway/extra bed can be added for a surcharge. Two bedrooms mean two couples, or parents and children, can each have their own sleeping space.
Is the suite a good choice for families?
Yes. Children of any age are welcome at SLS Brickell. This suite has two bedrooms, a sitting area, a dining area and a kitchenette , and a complimentary crib is available. Connecting rooms can be arranged if your group needs more space. The lead guest at check-in must be 21 or older.
What can I prepare or store in the suite?
The suite has a kitchenette with a refrigerator, microwave, dishwasher, and cookware, dishware and utensils. It also has a coffee/tea maker, a minibar and a dining area. That suits longer stays, or families who want to eat some meals in the suite.
What is the bathroom like?
The private bathroom has a bathtub or shower , including a rainfall showerhead . It is stocked with designer toiletries, bathrobes, slippers, towels and a hair dryer.
Is the suite suitable for working or staying connected?
Yes. It has a laptop workspace , a phone, free Wi-Fi at 50+ Mbps and free local calls. There is a 55-inch LCD TV with premium channels , an iron and ironing board, a safe and a wardrobe or closet. Blackout drapes and air conditioning help with resting between work sessions.
Where can we swim and relax at SLS Brickell?
The hotel has two outdoor pools on a rooftop terrace , with cabanas and poolside food and drink service. The Altitude Pool & Lounge runs a weekday happy hour and Saturday DJ sets. Guests staying in a two-bedroom suite can easily split up, with some at the pool and others in the suite.
Is there a beach nearby?
SLS Brickell is in the Brickell financial district on Biscayne Bay, so there is no ocean beach at the hotel . South Beach is roughly 15 to 20 minutes away by car. Key Biscayne's Crandon Park Beach is about a 12-minute drive. Brickell itself is walkable, and Brickell City Centre is within walking distance for shopping and dining.
How far is the hotel from Miami International Airport, and what does parking cost?
Miami International Airport is about 7 to 8 miles away . The drive takes roughly 13 to 25 minutes depending on traffic. Valet parking is available for about USD 50 per night. Pets are not allowed, though service animals are welcome.
What extras should I plan for when booking?
A rollaway bed is about USD 50 per night. Continental breakfast is about USD 25 per person. Early check-in, late check-in and late check-out can be arranged for a fee, subject to availability. Guests must show a photo ID and credit card at check-in.
Room (Lux)
Does the Room (Lux) have outdoor space?
Yes, the room comes with its own outdoor space , a welcome extra in a neighbourhood known for its towers and skyline. It makes a pleasant spot to start the morning or wind down after a day exploring Brickell.
What is the bathroom like?
The private bathroom has a bathtub or shower with a rainfall showerhead . You will find designer toiletries, bathrobes, slippers, towels and a hair dryer, so there is little to pack beyond the essentials.
Is the Room (Lux) suitable for a longer stay?
It is well set up for one. The room has a kitchenette with a refrigerator, microwave, dishwasher, coffee/tea maker and cookware, dishware and utensils, along with a dining area and washer/dryer access. A wardrobe or closet, iron and ironing board and daily housekeeping help you settle in.
Is the room good for families or groups travelling together?
Yes. With space for five guests , a free crib and a sitting area, it works well for families. Connecting rooms are available if your group needs more space. Children of all ages are welcome at SLS Brickell, though the lead guest checking in must be 21 or over.
Will I be able to work from the room?
Yes. The room has a laptop workspace and free WiFi at 50+ Mbps , plus a phone with free local calls. A 55-inch LCD TV with premium channels is there for downtime.
What are check-in and check-out times, and what should I bring?
Check-in is from 4:00 pm and check-out is at 11:00 am. You will need a photo ID and a credit card at check-in, and it helps to tell the hotel your arrival time in advance. The front desk is staffed around the clock. Pets are not allowed, although service animals are welcome.
What is there to do around SLS Brickell, and how far is the beach?
SLS Brickell sits at 1300 South Miami Avenue in Miami's financial district, where most destinations are 10-15 minutes on foot and the free Metromover links Brickell with Downtown. Brickell City Centre is within walking distance. Brickell sits on Biscayne Bay rather than the ocean, so for sand and swimming South Beach is roughly 15 minutes by car and Crandon Park Beach about 12 minutes. The hotel also has two outdoor pools on its rooftop terrace .
How do I get to the hotel from the airport, and what about parking?
Miami International Airport is about 7-8 miles away, and the drive usually takes 13-25 minutes depending on traffic. Metrorail also runs from the airport to Brickell Station. If you are driving, valet parking is available for about USD 50 per night .
Studio (Lux)
How are the beds arranged in the Studio (Lux) at SLS Brickell, and how many people does it sleep?
The Studio (Lux) has one king bed and sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge, and a free crib is available for little ones. It suits a couple comfortably, or a small family when a rollaway or crib is added.
Can I cook or prepare food in the Studio (Lux)?
Yes. The studio has a kitchenette and dining area with a microwave, refrigerator, dishwasher, and cookware, dishware and utensils. There is also a minibar and a coffee/tea maker, so you can handle breakfasts and light meals in the room.
What is the bathroom like in the Studio (Lux)?
The room has a private bathroom with a bathtub or shower and a rainfall showerhead . It is stocked with designer toiletries, bathrobes, slippers, towels and a hair dryer.
Is the Studio (Lux) a good choice for a longer stay?
Yes, the room is well equipped for it. In-room washer/dryer facilities , a kitchenette with a dishwasher, daily housekeeping, an iron and ironing board and a laptop workspace all help. Free WiFi (50+ Mbps) and free local calls are included.
Does the room suit families or groups?
Children of all ages are welcome at SLS Brickell. This room offers a free crib , an optional rollaway bed for a surcharge, and connecting rooms for larger groups. The lead guest checking in must be 21 or older.
Where can I swim, and how far is the nearest beach?
The hotel has two outdoor pools on a rooftop terrace . Brickell sits on Biscayne Bay and has no ocean beach of its own. South Beach is roughly 15 minutes by car , with other sources citing 17-20 minutes. Crandon Park Beach on Key Biscayne is about a 12-minute drive.
How easy is it to get to SLS Brickell from the airport and around the neighborhood?
Miami International Airport is about 7-8 miles away, a 13-25 minute drive depending on traffic. The Metrorail also runs from the airport to Brickell Station. Brickell is very walkable, and the free Metromover links the area with Downtown.
What should I know about check-in, parking and pets?
Check-in is from 4:00 pm and check-out is at 11:00 am . The front desk is staffed 24 hours. Bring a photo ID and credit card. Valet parking is available for about USD 50 per night. Pets are not allowed, though service animals are welcome.
Is the Studio (Lux) suitable for working remotely?
Yes. The room has a laptop workspace , a sitting area, a phone and free WiFi at 50+ Mbps . Blackout drapes and air conditioning help you rest after a working day.
Food & drink
10What on-site restaurants and bars does SLS Brickell have?
The property lists Altitude Pool & Lounge as the rooftop pool bar and restaurant; past listings also showed venues such as Fi'lia and Bazaar Mar, but some of those concepts have closed or changed with the property's rebrand.
Is breakfast included at SLS Brickell?
Rates are not all-inclusive and breakfast is not automatically included; the hotel has offered continental breakfast for an extra charge in prior listings.
Does SLS Brickell offer in-room dining?
Yes — in-room dining has been available using Altitude Pool & Lounge menu items for breakfast and lunch between 8:00am and 5:00pm in prior property materials.
When is happy hour at SLS Brickell's rooftop lounge?
Altitude Pool & Lounge has hosted a weekday happy hour from 3pm–5pm per venue listings, though guests should check with the hotel for current times.
Can I make restaurant reservations at SLS Brickell?
Reservations have been taken for on-site restaurants via the hotel's reservation channels or OpenTable in the past; contact the hotel or concierge to confirm current reservation options.
Are children welcome in the hotel's dining venues?
Yes, the hotel's dining and lounge venues have welcomed children of all ages, since the property is not marketed as adults-only.
Does SLS Brickell follow sustainable dining practices?
Yes — the property has used reusable tableware and cups and avoided single-use plastic straws, stirrers, and bottled sodas and water in its dining outlets.
Is there poolside food and drink service at SLS Brickell?
Yes — the rooftop pool deck has offered poolside bar service and food from Altitude Pool & Lounge, with cabanas and poolside amenities available for a surcharge.
Are on-site bar and restaurant areas wheelchair accessible?
Yes — the property's on-site restaurant and public dining areas are described as wheelchair accessible.
How can I contact the hotel for up-to-date dining information?
Ask BookResorts agents 24/7 at +1 (888) 605-1350 or contact the hotel concierge directly to confirm current restaurants, hours, and reservation options.
Spa & wellness
9Does SLS Brickell have a spa on site?
Yes — the property included a full-service spa (previously branded Ciel Spa) with a steam room and spa services on site.
What spa facilities are available at SLS Brickell?
Spa facilities have included Men's and Women's Sauna Rooms, a co-ed steam room, a relaxation lounge, and options for in-room and poolside treatments.
Are spa services wheelchair accessible at SLS Brickell?
Yes — the spa and many spa services were listed as wheelchair accessible.
Can hotel guests get a discount on spa services?
Previously, guests staying at the property were eligible for a 10% discount on spa services; confirm current guest benefits with the hotel.
What spa treatments does SLS Brickell offer?
Signature treatments previously offered included services such as the Renew Recovery Facial and the Marine Flora Wrap, among other typical spa packages.
What are the spa hours at SLS Brickell?
Reported spa hours vary across sources and could not be reconciled to a single current schedule; contact the hotel or concierge for the spa's up-to-date hours.
Can I book spa treatments for a group or bridal party at SLS Brickell?
Yes — the hotel has offered customized Ciel Spa packages for bridal parties and coordinated spa services for events; contact the events team or concierge to arrange group bookings.
Do spa bookings include access to the pool deck?
Spa guests have historically been granted access to the rooftop pool deck, but you should verify current access policies when booking a treatment.
How do I make a spa appointment at SLS Brickell?
Make spa appointments through the hotel's concierge or front desk; if you prefer, contact BookResorts agents at +1 (888) 605-1350 to help confirm spa availability.
Pools & on site
9Does SLS Brickell have a pool?
Yes — the property features two outdoor pools on a rooftop terrace.
Are the pools at SLS Brickell wheelchair accessible?
The hotel's pool area and related guest amenities are described as wheelchair accessible.
Are sun loungers, umbrellas, and cabanas available at SLS Brickell's pool?
Yes — sun loungers and umbrellas are available, and cabanas are offered for a surcharge.
Is there poolside food and drink service?
Yes — the rooftop pool deck has had poolside bar service provided by Altitude Pool & Lounge.
Does SLS Brickell host pool events or DJs?
Under recent programming, the rooftop has featured DJ sessions and other poolside events; check with the hotel for current event schedules.
Can spa guests access the pool deck?
Spa guests have historically been given access to the Altitude pool deck as part of spa offerings, but confirm current policies when booking.
Are the rooftop pools heated or infinity-style?
Recent reports described the rooftop as having two infinity pools; the property also underwent a pool-deck refresh under new ownership. For precise pool features during your stay, confirm with the hotel.
Is there a pool bar at SLS Brickell?
Yes — Altitude Pool & Lounge operates as the poolside bar and restaurant on the rooftop deck.
Can non-hotel guests use the pool and cabanas?
The hotel's policies for non-guest access to the pool and cabanas can vary; contact the concierge or BookResorts at +1 (888) 605-1350 to confirm current visitor or day-pass rules.
Weather & seasons
8What is the best time of year to visit SLS Brickell for good weather?
Miami's dry season — November through April — offers warm, lower-humidity conditions and is generally the best window for stable weather.
When is hurricane season in Miami?
Hurricane season runs from June 1 through November 30, with peak activity typically from August through October.
Which months have the hottest and most humid weather around SLS Brickell?
The hottest, most humid, and rainiest months are typically August and September.
Are there good shoulder-season months to visit Brickell?
Late November and early December, after the worst of hurricane season, and May are noted as shoulder-season windows that can offer good weather with lower peak-season crowds.
What are typical winter temperatures in Miami near SLS Brickell?
January and February normally offer very pleasant winter daytime highs in the mid-70s°F (around 24–26°C) with lower humidity.
Will weather affect pool and rooftop programming at SLS Brickell?
Yes — rooftop pool events and pool access are weather-dependent, so scheduled DJs, classes, or programming may change due to rain or storm risk.
How far is SLS Brickell from Miami beaches if I want a beach day?
Brickell is on Biscayne Bay and not a swim beach itself; South Beach and other ocean beaches are about a 15–25 minute drive depending on traffic, so plan accordingly.
Should I be worried about mosquitoes or pests during my stay?
Miami's wetter months can increase mosquito activity; take typical precautions like insect repellent if you plan outdoor activities, especially during the rainy season.
Getting there & around
9Where is SLS Brickell located?
The property is at 1300 South Miami Avenue in Miami's Brickell district (note: many listings now show the property as Dua Miami, Autograph Collection).
How do I get from Miami International Airport (MIA) to SLS Brickell?
Driving typically takes about 13–25 minutes depending on traffic; the Metrorail orange line connects MIA to Brickell Station in about 23–34 minutes.
Is there public transit near SLS Brickell?
Yes — Brickell is served by the free Metromover loop and nearby Metrorail stations, making downtown and Bayside easy to reach.
How walkable is the area around SLS Brickell?
Brickell is highly walkable; many shopping and dining spots, Brickell City Centre and the Miami River Walk are about a 5–10 minute walk from the hotel.
Does SLS Brickell have parking?
Onsite valet parking is available for a surcharge (hotel listings show an approximate fee of USD 50 per night).
How far is SLS Brickell from Miami beaches like South Beach?
South Beach is roughly a 15–20 minute drive from Brickell, depending on traffic and the route taken.
Is the hotel suitable for families traveling with children?
Children of any age are welcome as guests, though the lead guest on a reservation must meet the property's minimum check-in age (see booking & policies).
What address should I use for GPS or taxi drivers?
Use 1300 South Miami Avenue, Miami, FL 33130 for the building commonly listed as SLS Brickell (also relisted as Dua Miami, Autograph Collection).
Things to do
9What on-site activities does SLS Brickell offer?
The property features two rooftop outdoor pools, a fitness center with classes, an outdoor tennis court, a full-service spa (status/hours vary by source), and free Wi‑Fi throughout the property.
Is there a rooftop pool bar or restaurant at SLS Brickell?
Yes — Altitude Pool & Lounge is the rooftop pool lounge and bar offering poolside food and drinks, cabanas (available for surcharge), and periodic live entertainment.
Can I play tennis at SLS Brickell?
Yes — the hotel includes an outdoor tennis court available to guests.
Are spa treatments available at SLS Brickell?
The hotel previously operated an on-site spa (Ciel Spa/SLS Ciel Spa) with treatment options, but published hours vary across sources; contact the property to confirm current spa availability and hours.
Are there fitness classes at the hotel?
Hotel listings note a fitness center and fitness/yoga classes available to guests; confirm schedules with the front desk or concierge.
What nearby attractions can I visit from SLS Brickell?
Nearby options include the Miami Riverwalk, Brickell City Centre shopping, Brickell Key walking loop, the Pérez Art Museum Miami (PAMM), and the Underline linear park in Brickell.
Can I take day trips or excursions from the hotel?
Yes — common day-trip options include Everglades airboat tours (about 45–60 minutes by car) and drives to Key Biscayne or the Florida Keys; travel times vary by destination.
Is Wi‑Fi available for guests doing work or streaming?
Yes — complimentary Wi‑Fi is provided throughout guest rooms and public areas.
Are pool cabanas available at SLS Brickell?
Yes — sun loungers, umbrellas and pool cabanas are available on the rooftop pool deck for an additional surcharge.
Weddings & celebrations
9Does SLS Brickell host weddings and large celebrations?
Yes — the property offers extensive indoor and outdoor event space, including the George Ballroom and multiple meeting rooms, and supports weddings from intimate to large-scale.
How many guests can SLS Brickell accommodate for a wedding?
Capacities vary by configuration: the George Ballroom and related spaces list reception capacities up to around 300 guests, and the hotel's combined event inventory supports larger events across multiple spaces.
Can we have our ceremony poolside at SLS Brickell?
Yes — the hotel offers a Poolside Terrace ceremony option and rooftop venues that can be part of a wedding weekend program.
Does SLS Brickell allow more than one wedding per day?
No — the hotel hosts only one wedding per day to focus on each event.
Are there wedding packages available at SLS Brickell?
Yes — listings reference an 'SLS Loves Soulmates' package that bundles catering, bar services, rentals, and cake; confirm current package details and availability with the events team.
Does SLS Brickell include a complimentary room for the wedding couple?
Yes — the hotel includes a complimentary guest room for the wedding couple on the night of their wedding, per event information.
Can the hotel help arrange group room blocks for wedding guests?
Yes — the property offers special wedding group room rates and can assist with room blocks through its events team.
What event spaces besides the ballroom are available for weddings?
The hotel lists multiple event rooms (George I & II, George II & III, Clyde, Louie, Cornelius, Albert, and a Party Room) and rooftop/terrace options for ceremonies, receptions and after‑parties.
Does SLS Brickell offer on-site wedding vendor services like catering and spa packages?
Yes — the hotel provides on-site catering and bar services and offers spa packages for wedding parties; ask the events team for current menus and group wellness options.
Booking & prices
9How do I contact BookResorts for a reservation at SLS Brickell?
You can reach BookResorts agents 24/7 at +1 (888) 605-1350 for booking help and questions.
What room types are available at SLS Brickell?
Room types listed include Suite, 2 Bedrooms (Lux); Room (Lux); and Studio (Lux).
What are the hotel's check-in and check-out times?
Current official listings under the property's rebrand show check-in at 4:00 PM and check-out at 11:00 AM; some older SLS-era listings show different times, so confirm when you book.
What is the minimum age to check in at SLS Brickell?
Current official property listings indicate the lead guest must be at least 21 years old at check-in.
Is breakfast included with a room at SLS Brickell?
No — rates do not include meals by default; some listings show a continental breakfast available for an extra charge (approximately USD 25 per person) so confirm inclusions when you book.
Are there extra fees or optional charges I should expect?
Common extra charges shown in listings include valet parking, cabana or pool surcharges, and paid breakfast; confirm current fees and policies at booking.
Are pets allowed at SLS Brickell?
Pets are not permitted at the property, though service animals are always welcome.
Can I request early check-in or late check-out?
Early check-in and late check-out have been offered for an additional fee subject to availability; confirm options and costs with the hotel before arrival.
Should I double-check the hotel name before I book?
Yes — many third-party sites still list the property under 'SLS Brickell' even though it has been rebranded to Dua Miami, Autograph Collection, so verify the current branding and policies when booking.
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